Frank and his team were excellent! They responded promptly to our numerous questions and always made sure that we completely understood each step of the way. In addition, the videos detailing what to expect were very helpful.
Frank knows his stuff, is responsive and a pleasure to work with.
Frank Rexford quarterbacked my awkward loan through in one month and lovingly worked with my elderly parents with patience, grace and good humor. He was on every detail in real time and held us accountable to do the same which produced a small miracle, my beautiful new home. I have worked with Frank before and will continue to recommend him and his team to anyone looking for the best support in getting a loan done right
You know how people say that they have a family friend who can help? Frank should be your family friend. Frank helped us with our first mortgage as new homeowners, and he was so amazing that 5 years later we made sure to contact him when we were ready for our refinance. He was able to refinance our home at a better rate than we anticipated, and we were very pleased with the ease of the process. Our family highly recommends Frank, our new family friend.
Frank Rexford is very good: efficient, conscientious and personable.
Frank Rexford and his staff went beyond what expected level of service to support me throughout this process. When computer services in his neighborhood went down, he continued working on my loan details from home; at another point he helped me with a loan modification after hours in order to get it done before his scheduled vacation.
Thank you all so much for making this happen!! You guys rock!
CIMG was responsive and helpful, Once the ball started rolling the process was smooth and thorough, they shared valuable information and made sure we had all the facts we needed to make a good decision. My daughter and future son-in-la already used CIMG to refinance their home. I’ll certainly recommend to my son and future daughter-in-law when they’re ready to take their first home-buying step!
Frank is awesome! Very organized, excellent staff and good communication, with all details well explained.
I had the best experience with my loan officer, Frank Rexford and his team. I went to them and was very much needing a loan to make a dream come true for our family. He was not only helpful, kind, but so astute in answering my questions and really made me feel like he was looking out for our best interests. Frank Rexford is someone my children and I will never forget. I have never had such a great experience obtaining a loan.
Very Satisfied - Everything was seamless. The easiest closing I have ever experienced.
Very Satisfied - Great streamlined process!
Frank Rexford in Durham, NC was very professional and helped me through the whole process. As a new homeowner, I cannot say enough about how much he helped! Frank also came to closing, which is an unusual occurrence! I felt Frank cares about his clients and strives to go above and beyond providing good customer service!
Huge thanks to you both for making the long process from the sale of my home to the purchase of this new one so smooth. I felt so supported by you and always somehow prioritized when I knew you must've had a million other tasks and clients you were juggling. You really do such a wonderful job of helping folks feel safe and looked after during a very bumpy life transition.
Best loan experience I have ever had in over 10 experiences in buying homes.
Very Satisfied - Great streamlined process!
Frank is awesome, it's been a real pleasure to work with smart, professional people who know what the client needs.
Frank was extremely courteous and responsive. Most importantly, things played out financially/numerically the way Frank said it would in an unbeatable time frame. Thanks again Frank!
Frank and the CIMG team were excellent to work with. The service was streamlined and all questions were answered promptly. I would highly recommend Frank and will certainly contact him for future business.
Thank you for EVERYTHING, Frank!!! I am so excited to move in this week. It has been awesome working with you - I will highly recommend you!!
Excellent service and pleasure to work with. Highly recommend.
Thank you, Frank. You lived up to the local lore for being professional, knowledgeable, efficient, and a nice guy. 🙂 We appreciate how quickly you made the finance piece come together.
Frank was awesome!
Frank Rexford went above and beyond to answer my questions and concerns. I would recommend him to anyone that needed a mortgage loan.
Our loan officer, Frank Rexford, was great. This is the third mortgage we have obtained with Frank’s help, and he has been highly professional and effective in each case.
Three Thumbs Up !!!
Frank Rexford was extremely helpful in finding the best approach to my personal case, which was unusual. He was competent and easy to work with. I already recommended him to others.
Frank is very personable and such a professional! Everything worked out beautifully!
We really appreciate Frank. He is great as always!
My realtor referred me to your company. I was pleased with every aspect of your services, including the transparency about which bank actually holds my mortgage. It had been a challenge to get the firm that "managed" my current mortgage to provide me the actual name of the actual bank for it....So this experience was stellar.
I worked with Matthew and he was extremely helpful answering all questions my husband and I had, as this was our first time buying a house. He was very easy to reach.
Frank and his team were excellent from the beginning to the end, keeping me updated the entire time. I wouldn't hesitate to use them again or recommend them to all of my friends and family!
Very Satisfied - Both Matthew and Frank were helpful and responsive!
Frank knows his stuff, is responsive and a pleasure to work with.
Thank you Frank! You and your team were awesome. This was SO easy, esp. compared to my previous experiences working w Chase and BOA!
Frank went above and beyond throughout the whole process to make sure we were happy and that everything was taken care of.
Frank Rexford very professional, accessible out of business hours, gently tutored we first- time home buyers.
Better rate and service than online discount mortgage lenders, always working towards closing such that everything happened on time.
Frank and team made the loan process very smooth, and did an amazing job in helping us get the lowest rate possible.
Thanks again for going through the process with us! And especially thank you for helping us learn whenever we can, it's so important to me (us) to find great people to work with who are great at informing for big decisions. We'll continue to recommend you guys forever.
Best part of the experience for me was noodling with Frank and his team over my options. Everyone very friendly, and helpful. Will definitely recommend to others.
Frank is very professional and gave me great service and personal attention to process two mortgages for me simultaneously.