Meet Our Team – Frank Rexford Mortgage Team


Eve Smith, Loan Officer Assistant NMLS # 1730267	Carla Johnson, Loan Processor NMLS # 835597
office: 919-929-6116 fax: 919-591-0187 esmith@cimginc.com	office: 919-676-1111 fax: 919-573-0785 cjohnson@cimginc.com

Eve previews your application for completeness and will send you a link so you can docusign it. She will also provide a list of the supporting documentation that we will need for the underwriter. Eve reviews the documentation you provide to confirm it will satisfy the requirements of your loan program. When she has your signed application and all of your supporting documentation, she will hand off your loan to Carla Johnson, our Loan Processor. One of Eve’s key objectives is to make sure that when Carla starts working on your loan, she has everything needed for underwriting.	Carla reviews your application and supporting documentation through the eyes of an underwriter before submitting it for loan approval, to anticipate underwriting issues that can be addressed in advance. Carla works diligently behind the scenes reviewing and underwriting financial statements and appraisals. She works closely with my clients, appraisers, insurance agents, closing attorneys and underwriters, always with your closing date in mind.

Eve and Carla work hand in hand to quickly get your loan into underwriting, helping to ensure a smooth, on-time closing.

Frequently Asked Questions

How do I upload my documentation?
Click here and use your user name and password to log in. Then look in the top left corner of the page, and you will see Uploads. You can also click the Apply Now in Frank or Matthew’s email signature, also at www.frankrexford.com.

Don’t apply for any new credit until after we have closed your loan, and don’t make any unusual charges on your existing credit. Your loan is being underwritten per your current financial status.
Photographs of documents are NOT acceptable. Originals, scans and faxes are acceptable.
Bank statements must contain your name, your account number, and 30 days of complete activity. We need ALL NUMBERED PAGES of banks statements. Even if any numbered pages are blank.
Please provide your closing attorney information asap so that we can order your title work.
Please provide your homeowner’s insurance agent’s contact info asap so that we can request your insurance documentation and submit it for approval.
Once you have signed your loan application, we will send you a request to pay for your appraisal fee with a credit card.
Please directly contact your closing attorney to obtain wiring instructions for your closing funds – you MUST do this yourself for your own security. No one on my team and no one from Corporate Investors Mortgage Group, Inc. will ever send you wire instructions. If you receive an email from anyone at Corporate Investors Mortgage Group, Inc. providing you with wire instructions, do NOT wire your funds with those instructions and notify me immediately.